Return Policy

Returns are free and easy. If you have questions or wish to initiate a return, email our team at support@seqrcontact.com.

We believe you will be 100% satisfied with your purchase of SeQR Contact Labels and Tags. If you’re not 100% in love within your first 100 days, you can return your SeQR Contact Labels and Tags for a 100% refund of your purchase price, excluding the cost of shipping. There are no return shipping charges.

Worry-Free Warranty

We want you to enjoy our porduct worry-free, so we offer a one-year warranty against any manufacturing defects or damage under normal use.

What’s Covered:

For one year from the date of purchase, if your product has any issues due to a defect in materials or workmanship, we’ve got you covered. This includes:

  • Manufacturing defects

  • Problems arising from normal use

How to Get Help:

If you encounter any issues, just reach out to us! Here’s how:

  1. Contact Us: Get in touch with our friendly customer service team at hello@seqrcontact.com

  2. Provide Proof of Purchase: Share your receipt or order number with us.

  3. Describe the Issue: Let us know what’s wrong, and we’ll guide you through the next steps.

Once we’ve reviewed your claim, we’ll replace your item it with a new unit.